For the past several years a rapidly growing group of consumers have been getting rid of their traditional phone service in favor of internet telephony systems commonly called VoIP or Voice Over Internet Protocol. These new phone systems, based upon sending telephone communications via the internet, have proven to be much cheaper than the land line systems offered by BellSouth, Verizon, and the rest of the traditional phone companies. Yes, for just a fraction of the cost, VOIP users are able to obtain comparable services offered via traditional phone services translating into savings of several hundred dollars per year. Businesses, too, have caught on to the VOIP revolution as a few companies have stepped forward to offer business dedicated internet telephony services at unheard of savings. Let’s explore VOIP for business and the transformation that it is bringing about for small and medium sized businesses across America.

While a PBX system is cheaper than public telephone network systems that require each company phone to have its own line [and subsequent recurring monthly line charge], they can still be a significant cost burden for many businesses. Today, however, there is an alternative to the traditional PBX system in the form of VOIP PBX. Yes, VOIP which has been gaining strength in the consumer sector has found a place in many small businesses.An Auto-Attendant feature allows for the replacement of a live bodied Receptionist. With Auto-Attendant, calls can be transferred automatically or through prompts; multiple greetings can be employed; and 24 hour availability means this service can be used around the clock and around the world. Companies get round the clock attention and save on at least one Receptionist’s salary.

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